Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using AutoPay Platform ("AutoPay", "the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and AutoPay Platform Ltd, a company incorporated in Nigeria.

2. Description of Service

AutoPay is a payment scheduling platform that allows users to:

• Link Nigerian bank accounts via open banking (Mono/Okra)
• Schedule recurring and one-time payments to beneficiaries
• Receive pre-payment reminders and balance alerts
• Manage payment histories and beneficiary lists

AutoPay is a scheduling and orchestration layer only. Actual payment execution is performed by Paystack Co. Ltd, a licensed Payment Service Provider regulated by the Central Bank of Nigeria (CBN). AutoPay does not hold, move, or custody funds at any time.

3. Eligibility

To use AutoPay you must:

• Be at least 18 years of age
• Be a resident of Nigeria or a Nigerian citizen
• Hold a valid Bank Verification Number (BVN)
• Have a valid Nigerian bank account
• Not be prohibited from using financial services under Nigerian law

4. Account Responsibilities

You are responsible for:

• Maintaining the security of your account credentials and PIN
• All activities that occur under your account
• Ensuring your linked bank account has sufficient funds before each scheduled payment date
• Verifying that beneficiary account details are correct before scheduling payments
• Notifying us immediately at [email protected] if you suspect unauthorised access to your account

AutoPay is not liable for losses arising from your failure to maintain account security or your failure to maintain sufficient funds.

5. Payment Authorisation

By scheduling a payment and completing the authorisation step (Paystack mandate), you are:

• Granting AutoPay irrevocable permission to instruct Paystack to debit the specified amount from your linked account on each scheduled date
• Confirming that you are the authorised holder of the linked bank account
• Confirming that the beneficiary details are accurate and the payment is for a legitimate purpose

You may cancel a scheduled payment at any time before its execution date via your dashboard. Once a payment has been executed, it cannot be reversed through AutoPay — you must contact your bank or the beneficiary directly.

6. Failed Payments

If a scheduled payment fails (due to insufficient funds, bank downtime, or other reasons), AutoPay will:

• Notify you immediately via push notification, email, and/or SMS
• Automatically retry the payment after 24 hours
• Retry a second time after a further 24 hours if the first retry fails
• Pause the schedule and notify you if both retries fail

AutoPay is not liable for consequences arising from failed payments, including but not limited to late fees, penalties, contract breaches, or service disconnections caused by unpaid bills.

7. Prohibited Uses

You may not use AutoPay to:

• Schedule payments for illegal goods, services, or purposes
• Launder money or circumvent AML/KYC regulations
• Impersonate another person or use another person's bank account without authorisation
• Attempt to gain unauthorised access to our systems or another user's account
• Use the Service in a manner that violates CBN regulations or any applicable Nigerian law

We reserve the right to immediately terminate your account and report you to relevant authorities if we detect prohibited use.

8. Fees

During the private beta period, AutoPay is free to use. A ₦50 mandate verification charge is applied when linking a payment schedule — this confirms your bank account is valid and is not a service fee.

When paid plans launch, we will provide at least 30 days' notice of any pricing changes to existing users.

9. Limitation of Liability

To the maximum extent permitted by Nigerian law, AutoPay's total liability to you for any claim arising from use of the Service shall not exceed the total fees you paid to AutoPay in the 3 months preceding the claim.

AutoPay is not liable for:

• Actions or failures of Paystack, your bank, or any third-party payment network
• Bank or network outages beyond our reasonable control
• Losses arising from your failure to maintain sufficient funds
• Incorrect beneficiary details you have entered
• Indirect, consequential, or punitive damages of any kind

10. Termination

You may close your account at any time by contacting [email protected]. Upon closure, all active schedules will be cancelled immediately.

We may suspend or terminate your account if you breach these Terms, engage in fraudulent activity, or if we are required to do so by a regulatory authority.

11. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Rivers State, Nigeria.

12. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

13. Contact